Please continue reading to learn more about Kohl’s recruitment process and how you can improve your chances of landing a job with the company.
Table of Contents
Overview of the Kohl’s Corporation
With over 1,500 locations, Kohl’s is one of the largest department stores and retail chains in the United States.
The company sells a large selection of high-quality clothing and other fashion-related products.
Maxwell Kohl, a Polish immigrant who owned a corner grocery store, founded it in 1927.
Except for Hawaii, Kohl’s stores can be found in every state in the United States.
Furthermore, Kohl’s has surpassed its main competitor, J. C. Penney, the largest department store chain in the United States.
It is currently ranked among the top retailers in terms of revenue and retail sales. Also, the company has established itself as one of the most prestigious names in the fashion industry.
Kohl’s Hiring Procedure
Kohl’s typical finds and hires qualified candidates for its employee base via a well-defined process that includes the following stages:
1. The Application Process for a Job
The swiftest way to apply for a job at Kohl’s is to apply online through the company’s career portal, which also serves as the first stage of the hiring process.
Just go to kohlscareers.com and search for the job you want.
The website will provide you with a comprehensive list of available jobs from which you can select your preferred role. Once you’ve decided on a position, click the title of the job.
After you click, you will be able to read the job description and the requirements for applying for it.
Proceed to the bottom of the page, click the highlighted Apply Now button, and then correctly follow any instructions that appear.
2. Evaluation test
Kohl’s hiring process does not include an assessment test. Recruiters screen applicants before inviting them to an in-person interview.
As an applicant, you will be notified of any additional screening is required before you can proceed with the hiring process.
3. The Interviewing Process
Depending on the role, Kohl’s interview process varies. Applicants are usually interviewed in the break room by the hiring manager.
The interview will primarily focus on your approach to the role for which you are applying.
It is a procedure that allows the interviewer to determine whether or not you are qualified for the position.
The interview is also used to learn about your reactions to specific situations in your department heads.
They usually figure out all of this based on how you respond to specific questions.
Many Kohl’s staff believe the interview process is simple, but that doesn’t mean you shouldn’t prepare thoroughly.
Thorough preparation will give you an advantage in passing the interview.
Here are some pointers to help you prepare for an interview:
- It is strongly advised that you become acquainted with the corporate culture of the company.
- To learn more about what Kohl’s wants from its employees, go to its official website at www.kohls.com and click on About Us.
- Try to answer questions as briefly and confidently as possible.
- It would help if you took only the time necessary to answer a question.
4. Training and Orientation
New employees are usually given an orientation at Kohls. According to some employees, this process is entirely stressful.
During the orientation, candidates will sit in a conference room, watch videos, and listen to instructors who will teach you about your role, the company’s culture, and how to interact with customers.
The entire procedure takes three days. You will also be shown around the building to familiarise yourself with the working environment and put what you have learned into practice.
How long does Kohl’s hiring process take?
In contrast to other companies, Kohl’s usually contacts applicants soon after the interview. They do not remain silent or wait several weeks before responding to applicants.
According to several Kohl’s employees, you will be contacted within two days of your interview.
You will be informed of the outcome of your interview and whether or not you will be hired. If you do not receive a call within two days, you should respond within a week.
Jobs and Careers at Kohl’s
There are numerous jobs and careers available at Kohl’s; however, the following are some of the more prominent ones:
Sales lead: This employee is in charge of increasing sales and providing a positive customer experience through relationship building, product knowledge, and operational execution. He or she also directs the sales team by utilizing technology and product knowledge.
Beauty Advisor: This employee is in charge of developing and deepening customer loyalty by meeting their beauty needs. He or she also familiarizes customers with the company’s products before using a consultative approach to select the right product that meets their needs.
Loss prevention supervisor: This employee is responsible for increasing company profitability by developing and maintaining effective LP programs that reduce theft risk and raise associate awareness. He or she is also in charge of developing and implementing anti-theft strategies.
Retail sales associate: This person performs some of the duties of a full-time sales lead, as well as interacting with customers on the sales floor, maintaining the store, and utilizing technology to enhance the shopping experience of customers.
Store Manager: This person is in charge of developing recruitment strategies for fundamental positions in the store. He or she also supervises store activities and collaborates with the store executive team to promote and implement associate retention strategies.
Visual merchandiser: This employee is in charge of visual execution planning and execution (displays, mannequins, forms, graphics, and lighting). He or she is also in custody of keeping the storage area clean, neat, and well-organized.
What You Can Expect Working at Kohl’s
Employees at Kohl’s are friendly and willing to help themselves when necessary. Long-term employees who are competent have a better chance of being promoted and receiving a pay raise.
Although some people believe otherwise, the company provides a very flexible work schedule and does not prioritize employees over customers.
Working at Kohl’s, on the other hand, necessitates dedication and a professional approach to customers.
Employees who have difficulty dealing with customers are regarded as highly incompetent.
Even if you have a very compelling reason, taking time off may not always be approved.
Questions for Kohl’s Interview
Here are some interview questions and answers that you might find helpful for your job interview at Kohls.
1. Can you tell us a bit about yourself?
Discuss your interests, previous work experience, and education. Maintain a brief and to-the-point explanation. Make a point of relating your previous work experience to the position you are applying for at Kohls.
2. Can you tell us anything about Kohls?
Kohl’s first location was in Brookfield, Wisconsin, in 1962.
Kohl’s headquarters are in Milwaukee, Wisconsin.
Maxwell Kohl is the company’s founder.
Kohl’s is a department store that sells clothing and home goods.
3. What motivates you to work for Kohls?
Mention how much you appreciate the product and service you receive at Kohl’s and how you would be honoured to represent them.
4. What is your strongest suit?
The best way to answer this question is to describe your skills and experience directly related to the applied job. With this in mind, go over the job description and reassure the interviewer that you have the necessary knowledge and skills.
5. What is your biggest flaw?
Never deny that you have a weakness or describe your strengths as a weakness. Mention a weakness needed for the position but is not a deal killer if you don’t have it.
When you specify your weakness, make sure you also state what you are doing to overcome that weakness.
6. How would you handle an irate customer?
- Allow the customer to vent while you listen.
- Demonstrate to the customer that you care.
- Don’t point the finger at the customer or the company.
- Attempt to solve the problem yourself or find someone who can.
- Make no promises you can’t keep.
- Finally, it is critical not to take anything personally. If you become agitated, you will pass it on to future customers.
7. In five years, where do you see yourself?
This question is intended to determine whether or not you have goals and whether or not you are a good fit for the company.
If you’re going to college or university, explain what you want to do after you graduate.
Look through the job listings on Kohl’s website to find a position you can see yourself doing in five years. This will make you sound like a good fit and someone in it for the long haul.
8. What are your qualifications? Why should I hire you?
Reread the job description to identify the skills and experience required for the position.
Next, compare the job requirements to your skillset.
Finally, reassure the interviewer that you have the necessary skills.
9. What are your working hours?
The more flexible you are with your hours, the more likely you will be hired, so be flexible!
If possible, inform the interviewer that you are available to work on weekends and holidays.
10. How do you feel about standing all day?
Most retail jobs will require you to be on your feet for extended periods. If at all possible, tell the interviewer that you have no objections to this. Wear comfortable, well-fitting shoes with a low heel, keep good posture, and drink plenty of water.
11. How was your attendance at your previous job?
When answering this question, honesty is the best policy because the interviewer may check your references.
Make it clear that you understand the significance of starting your shift on time.
12. Why did you leave your previous job?
- Let’s start with what not to say!
- Do not make any disparaging remarks about your previous employer.
- Do not use the phrase “for money.”
- The commute was excessively long.
13. What do you consider to be excellent customer service?
The staff is friendly and always willing to assist the customer in locating what he or she requires.
Customers do not have to wait in line for long periods at the checkout.
The store display is well-maintained and well-presented, with an adequate inventory.
In the Conclusion
Kohl’s is a thriving business that has assisted thousands of employees in finding work and establishing a successful career.
This article will help applicants who are looking for work at Kohls.
This page describes the hiring process at Kohl’s in detail, and there are specific instructions on how to complete the process successfully.
If you use this information correctly, you could end up on the Kohl’s staff.